Official Contact

Legal name: OtoCo WY LLC – KINTO – Series 383
Support email: [email protected]
Privacy email: [email protected]
Billing email: [email protected]

For privacy rights requests and consumer inquiries, use [email protected] or the contact form at /contact.

Terms & Conditions

1) Acceptance of Terms

By accessing kinto.co or purchasing our digital services (including subscriptions), you agree to these Terms and the policies incorporated herein. If you do not agree, do not use the Site or Services.

2) Eligibility & Accounts

You must be at least 18 years old (or the age of majority in your jurisdiction). You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account.

3) Services and Availability (Digital‑only)

KINTO provides digital‑only services and deliverables (e.g., SaaS, consulting outputs, files, configurations, content, or access credentials). We may modify or discontinue features at any time and may refuse or cancel orders for legitimate reasons (suspected fraud, errors, unavailability, Terms violations).

4) Pricing, Billing, Taxes & Subscriptions

Prices are in USD unless stated otherwise and may change. Applicable taxes are added as required. By checking out, you authorize us and our payment processors to charge your selected payment method. Subscriptions renew automatically [monthly/annually] until canceled. You may cancel anytime in your account or by contacting us [X days] before renewal.

5) Intellectual Property

All content on kinto.co and any deliverables we provide are owned by KINTO or its licensors and protected by U.S. and international IP laws. Except as expressly licensed, you may not copy, distribute, or create derivative works.

6) Acceptable Use

You agree not to: (i) use the Services unlawfully; (ii) breach or attempt to breach security; (iii) reverse engineer except as permitted by law; (iv) transmit malware or spam; (v) scrape or harvest data without authorization.

7) Third‑Party Services & Links

We integrate third parties (payments, analytics, messaging, storage). We do not control their policies; review their terms and privacy notices.

8) Disclaimers

THE SITE AND SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON‑INFRINGEMENT, TO THE MAXIMUM EXTENT PERMITTED BY LAW.

9) Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, KINTO AND ITS AFFILIATES, OFFICERS, EMPLOYEES, AND AGENTS WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUE, ARISING FROM OR RELATED TO YOUR USE OF THE SITE OR SERVICES. OUR TOTAL LIABILITY FOR ANY CLAIM SHALL NOT EXCEED THE AMOUNTS YOU PAID TO US IN THE 12 MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM.

10) Support

We provide support via the channels listed in Official Contact. Expected response time: within 48 business hours.

11) Electronic Communications & Signatures

You consent to receive communications electronically. Transactions may be conducted via electronic signatures and records under the E‑SIGN Act and UETA.

12) Dispute Resolution; Arbitration; Class Waiver

Binding arbitration. Any dispute arising out of or relating to these Terms or the Services shall be resolved by final and binding arbitration under the Federal Arbitration Act (FAA) and the rules of [AAA].
Class action waiver. You and KINTO agree to bring claims only in an individual capacity and not as a class or representative action.
Opt‑out. You may opt out of arbitration within 30 days of account creation or first purchase by emailing [email protected] with subject “Arbitration Opt‑Out,” your full name, and account email.
Nothing herein prevents either party from seeking injunctive or equitable relief in a court of competent jurisdiction.

Privacy Policy

1) Scope

This Privacy Policy describes how we collect, use, disclose, and protect personal information of users in the United States. If we serve other regions, we may publish region‑specific disclosures.

2) Information We Collect

• Identifiers & contact: name, email, phone, postal address, account IDs.
• Commercial & transaction data: orders, subscriptions, support history.
• Payment data: processed by our payment processors; we do not store full card numbers.
• Internet/technical data: IP address, device, browser, pages viewed, referrers, cookies/pixels, approximate geolocation.
• User content/support: messages, attachments, recordings if you share them.
• Inferences: preferences or segments derived from the above.

3) Sources

Directly from you; automatically via cookies and similar technologies; from service providers and partners; and from public sources.

4) Uses

• Provide and improve Services; process orders, payments, and account management.
• Communicate about transactions; send marketing with consent where required.
• Prevent fraud and security incidents; comply with law; enforce Terms.
• Analytics, personalization, and service development.

5) Disclosures

We disclose personal information to service providers (hosting, payments, analytics, communications, support), affiliates, and advisors under appropriate agreements; in connection with business transfers; and to comply with lawful requests. We do not sell personal information or share it for cross‑context behavioral advertising without offering opt‑out rights where required.

6) State Privacy Rights (U.S.)

Depending on your state (e.g., CA, VA, CO, CT, UT), you may have rights to access/know, delete, correct, port, and opt‑out of targeted advertising or profiling.
California (CCPA/CPRA): rights to know, delete, correct, and opt‑out of sale/sharing; to limit use of sensitive information; and to non‑discrimination. To exercise rights, email [email protected] with “Privacy Request” and your state of residence. We will verify your request and respond within applicable timelines. Authorized agents may be used per law.

7) Children’s Privacy

Not directed to children under 13; we do not knowingly collect personal information from them (COPPA).

8) Security

We implement reasonable administrative, technical, and physical safeguards. No system is completely secure.

9) Retention

We retain information as needed for the purposes described, to comply with law, and to enforce agreements.

10) Marketing Communications

Opt out anytime via unsubscribe links or by contacting us. Transactional communications will continue. We comply with CAN‑SPAM and TCPA (for SMS, if used).

11) International Transfers

If we transfer personal information outside your state or the U.S., we will take appropriate measures consistent with applicable law.

12) Contact

Questions or rights requests: [email protected] or /contact.

Cookie Policy

We use cookies and similar technologies to: (i) enable site functionality, (ii) measure performance and analytics, (iii) remember preferences, and (iv) deliver marketing with consent where required.

Types: essential/strictly necessary, functional, analytics, advertising.
Management: Manage preferences through our cookie banner and your browser/device settings. Disabling certain cookies may affect functionality.
Third parties (examples): Google Analytics, Meta Pixel, support widgets, payment processors.

Digital Service Delivery Policy

A) Delivery Method (No Physical Shipments)

All products and services are delivered digitally only. We do not ship physical goods and do not use postal/courier services.

B) Timing of Delivery

• Activation or access provisioning: [Immediate / within 24 hours] after payment confirmation, unless otherwise specified in your order or agreement.
• Delivery channels: email (welcome/instructions), in‑app or account portal access, secure download link, or shared workspace (e.g., client portal, drive link).
• Delivery timestamp: the earlier of (i) the time we send the access/instructions email, or (ii) the time your account or workspace is provisioned with access.

C) Delivery Issues

If you do not receive access or instructions within the stated timeframe, contact [email protected] so we can assist promptly. We may request verification of identity or purchase.

D) Client Responsibilities

Ensure your contact email is correct, safelist our domains, and maintain internet access and compatible software/credentials necessary to receive and use digital deliverables.

Refunds, Cancellations & Limited Warranty

1) 30‑Day Satisfaction Guarantee (Digital Services)

If you are not satisfied with a digital product or service, you may request a refund within 30 days after delivery (see Delivery timestamp above). Contact [email protected] with your order details and a brief reason so we can improve.

Refund method & timing: Approved refunds are issued to the original payment method within 7–10 business days (processor times may vary).

Exclusions (examples): bespoke/fully custom work already delivered per agreed scope, significant third‑party fees incurred on your behalf, or misuse that prevents us from reasonably re‑performing the service. We will assess in good faith and may offer re‑performance or pro‑rated credit instead of a cash refund where appropriate.

2) Cancellations (Subscriptions)

You may cancel subscriptions at any time; access remains through the end of the current billing period. Unless required by law or stated otherwise, we do not refund amounts for elapsed billing periods.

3) Limited Warranty — Up to 3 Months

We provide a limited warranty for up to 3 months from delivery of the relevant digital deliverable or service milestone: we will re‑perform the service or provide a reasonable remedy if the deliverable materially fails to conform to the agreed specifications or statement of work due to our fault.

Remedies: re‑performance, correction/bug‑fixes, or credit/refund (full or partial) at our discretion, considering the nature of the issue.

Exclusions: issues caused by (i) changes made by you or third parties, (ii) misuse or use outside documented instructions, (iii) third‑party platform outages or limits, (iv) dependencies not controlled by KINTO, or (v) force majeure.

4) How to Request a Refund or Warranty Service

1. Email [email protected] with order number, description of the issue, and any relevant evidence (screenshots, logs).
2. We will acknowledge and respond with next steps within 48 business hours.
3. If applicable, we may request temporary access to diagnose and re‑perform.

Changes to These Policies

We may update these Terms and Policies at any time. We will post the Last updated date and, if changes are material, provide additional notice as appropriate. Your continued use of the Services after changes become effective constitutes acceptance of the revised terms.

Governing Law & Venue

These Terms and Policies are governed by the laws of the State of Wyoming, without regard to conflict of law principles. Subject to the Arbitration section above, the exclusive venue for any permitted court proceedings shall be the state or federal courts located in Wyoming.